RosterMD
Smart Scheduling for Clinical Teams
Support Center
Need help with RosterMD? Our support team is here to assist you with technical issues, feature questions, and best practices.
Contact Support
Support Hours
| Support Tier | Hours | Response Time |
|---|---|---|
| Standard Support | Monday - Friday, 9:00 AM - 5:00 PM (Local Time) | 24 hours |
| Priority Support | 24/7 (All days) | 4 hours |
| Critical Issues | 24/7 (All days) | 1 hour |
Critical issues include system outages, security breaches, or data loss. Non-critical requests during off-hours will be addressed the next business day.
Submit a Support Ticket
Use the form below to submit a support request. Please provide as much detail as possible to help us resolve your issue quickly.